Elements and Performance Criteria
- Analyse effectiveness of systems to meet organisational goals
- 1.1 Analyse organisation's mission, direction and objectives
- 1.2 Determine impact of current and future market trends and business environment on organisation's goals and operations
- Specify system requirements to meet identifiable goals
- Assess capacity of existing system to meet enterprise goals
- Analyse existing systems to identify system strengths, weaknesses and problem areas
- Identify and evaluate alternatives
- Research new, reconfigured or redesigned systems and components
- Evaluate new, reconfigured or redesigned systems and components for suitability for enterprise product, feasibility and cost, and report outcomes to stakeholders
- Negotiate organisational commitment to a new, reconfigured or redesigned system
- Plan resource requirements and integrate into enterprise planning
- Implement solutions
- Develop specifications for a new, reconfigured or redesigned system
- Enable the new, reconfigured or redesigned system
- Negotiate, plan and communicate an implementation strategy, including work redesign with stakeholders
- Identify impact on personnel and prepare change strategies
- Develop, resource and implement training plans
- Ensure procedures are developed, tested and refined
- Monitor system
- Establish performance criteria for the new, reconfigured or redesigned system
- Collect, analyse and report performance data against system goals and performance criteria
- Report and consult on progress and performance with stakeholders
- Consult with stakeholders on strategies for continuous improvement to enterprise system